Wholesale Terms + Policies
Thank you for choosing The Lucky Flame for your shelves.
By placing a wholesale order, you confirm you’re purchasing for resale and agree to the terms below.
Ordering
-
Wholesale is sold by the case (case size is listed on each wholesale product page).
-
MOQ: 1 case
-
Case packs: Some items allow a 2-scent split (example: 6 + 6). If you want more scent variety, you’ll need to order an additional case.
-
Custom formulas/scents are reserved for Private Label.
Payment
-
Wholesale orders are prepaid to begin production.
-
Wholesale pricing is already discounted (promo codes don’t apply).
Production + Lead Time
-
Orders typically ship 7–10 business days after payment is received (unless otherwise stated on the product page).
-
Need a rush? Email info@theluckyflame.com before ordering to confirm availability.
Shipping + Pickup
-
Shipping is calculated at checkout.
-
If local pickup is available, it will appear at checkout (and pickup instructions are sent when your order is ready).
Damages + Claims
-
Wholesale orders are final sale.
-
If anything arrives damaged/defective, email info@theluckyflame.com within 48 hours of delivery with photos so we can fix it fast.
Warm Weather Note
-
Packages should be brought inside promptly after delivery. We package carefully, but we aren’t responsible for heat exposure after delivery.
✅ Ready to Order?
Shop wholesale here: Wholesale
