Terms & Conditions

Welcome to The Lucky Flame. By accessing or purchasing from our website (theluckyflame.com), you agree to the following Terms & Conditions. Please read them carefully.

1. General

This website is operated by The Lucky Flame. Throughout the site, the terms “we,” “us,” and “our” refer to The Lucky Flame.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

2. Products & Services

  • All products are hand-poured and may vary slightly in color, appearance, or fragrance intensity.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Prices and product descriptions are subject to change without notice.

3. Orders & Payments

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.

  • Payment must be received in full before we ship your order.

  • We accept major credit cards and other payment methods listed at checkout.

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed (see our Shipping Policy for full details).

  • We are not liable for delays, lost, or stolen packages once marked “delivered” by the carrier.

5. Returns & Refunds

  • Returns and exchanges are subject to the terms in our Return Policy.

  • Certain items (e.g., custom candles or wholesale/private label orders) may not be eligible for return.

6. Intellectual Property

  • All content on this site—including product names, descriptions, photos, logos, and branding—belongs to The Lucky Flame.

  • You may not reproduce, distribute, or exploit any part of the Site without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, The Lucky Flame shall not be liable for any damages, losses, or claims arising from the use of our products or services, except as required by applicable law.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted here with an updated “Last Updated” date.

10. Contact Us

For questions about these Terms, please contact us:
The Lucky Flame
Email: info@theluckyflame.com
Mailing Address: 9000 Watson Boulevard, Byron, Ga 31008