Shipping Policy

At The Lucky Flame, we’re committed to getting your order to you quickly and safely.

Orders are not processed holidays.

Once your order has shipped, delivery typically takes 2–5 business days, depending on your location.

Shipping times may vary during peak seasons or due to carrier delays.

Shipping rates are calculated at checkout based on your location and selected shipping method.

Once your order ships, you will receive a confirmation email with your tracking number so you can follow your package.

While we do our best to ensure timely delivery, The Lucky Flame is not responsible for delays caused by the shipping carrier.

If your package is delayed, please check your tracking information first.

If you need further assistance, feel free to contact us.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

The Lucky Flame is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact the shipping carrier directly or reach out to us for assistance.

If you have any questions about your order, please contact us at:

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